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ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWAREUS24V546000

Motiv E-450 BEV CHASSIS

Motiv E-450 BEV CHASSIS

Model years
2021–2024

Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450, 2019-2023 F-59, and 2019-2020 F-53 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The vehicle control software could misclassify a loss of isolation between the chassis and high voltage system, shutting down the high voltage (HV) batteries.

Risk

The shutdown of the HV batteries can cause a loss of power steering, brake power assist, and drive power, increasing the risk of a crash.

Remedy

Motiv will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.

View the official source notice →

Motiv F-53 BEV CHASSIS

Model years
2019–2020

Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450, 2019-2023 F-59, and 2019-2020 F-53 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The vehicle control software could misclassify a loss of isolation between the chassis and high voltage system, shutting down the high voltage (HV) batteries.

Risk

The shutdown of the HV batteries can cause a loss of power steering, brake power assist, and drive power, increasing the risk of a crash.

Remedy

Motiv will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.

View the official source notice →

Motiv F-59 BEV CHASSIS

Model years
2019–2023

Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450, 2019-2023 F-59, and 2019-2020 F-53 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The vehicle control software could misclassify a loss of isolation between the chassis and high voltage system, shutting down the high voltage (HV) batteries.

Risk

The shutdown of the HV batteries can cause a loss of power steering, brake power assist, and drive power, increasing the risk of a crash.

Remedy

Motiv will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.

View the official source notice →