MCI 102D3
- Published
- 2026-01-15
- Model years
- 1993–1999
Issue:
On certain buses, the wrong glass may have been installed on the lower front entry door panel. As a result, the glass may not meet certain requirements of Canadian regulations.
Safety Risk:
An incorrect window glass could reduce visibility and increase the risk of a crash.
Corrective Action:
Motor Coach Industries (MCI) will notify owners by mail and provide you with instructions for how to replace the lower glass panel. Alternatively, you may schedule an appointment to have the lower glass panel replaced at an authorized MCI service center.
View the official source notice →MCI 102DL3
- Published
- 2026-01-15
- Model years
- 1992–2001
Issue:
On certain buses, the wrong glass may have been installed on the lower front entry door panel. As a result, the glass may not meet certain requirements of Canadian regulations.
Safety Risk:
An incorrect window glass could reduce visibility and increase the risk of a crash.
Corrective Action:
Motor Coach Industries (MCI) will notify owners by mail and provide you with instructions for how to replace the lower glass panel. Alternatively, you may schedule an appointment to have the lower glass panel replaced at an authorized MCI service center.
View the official source notice →MCI D4000
- Published
- 2026-01-15
- Model years
- 2002–2002
Issue:
On certain buses, the wrong glass may have been installed on the lower front entry door panel. As a result, the glass may not meet certain requirements of Canadian regulations.
Safety Risk:
An incorrect window glass could reduce visibility and increase the risk of a crash.
Corrective Action:
Motor Coach Industries (MCI) will notify owners by mail and provide you with instructions for how to replace the lower glass panel. Alternatively, you may schedule an appointment to have the lower glass panel replaced at an authorized MCI service center.
View the official source notice →MCI D4005
- Published
- 2026-01-15
- Model years
- 2006–2019
Issue:
On certain buses, the wrong glass may have been installed on the lower front entry door panel. As a result, the glass may not meet certain requirements of Canadian regulations.
Safety Risk:
An incorrect window glass could reduce visibility and increase the risk of a crash.
Corrective Action:
Motor Coach Industries (MCI) will notify owners by mail and provide you with instructions for how to replace the lower glass panel. Alternatively, you may schedule an appointment to have the lower glass panel replaced at an authorized MCI service center.
View the official source notice →MCI D4500
- Published
- 2026-01-15
- Model years
- 2001–2015
Issue:
On certain buses, the wrong glass may have been installed on the lower front entry door panel. As a result, the glass may not meet certain requirements of Canadian regulations.
Safety Risk:
An incorrect window glass could reduce visibility and increase the risk of a crash.
Corrective Action:
Motor Coach Industries (MCI) will notify owners by mail and provide you with instructions for how to replace the lower glass panel. Alternatively, you may schedule an appointment to have the lower glass panel replaced at an authorized MCI service center.
View the official source notice →MCI D4505
- Published
- 2026-01-15
- Model years
- 2006–2019
Issue:
On certain buses, the wrong glass may have been installed on the lower front entry door panel. As a result, the glass may not meet certain requirements of Canadian regulations.
Safety Risk:
An incorrect window glass could reduce visibility and increase the risk of a crash.
Corrective Action:
Motor Coach Industries (MCI) will notify owners by mail and provide you with instructions for how to replace the lower glass panel. Alternatively, you may schedule an appointment to have the lower glass panel replaced at an authorized MCI service center.
View the official source notice →MCI E4500
- Published
- 2026-01-15
- Model years
- 2000–2011
Issue:
On certain buses, the wrong glass may have been installed on the lower front entry door panel. As a result, the glass may not meet certain requirements of Canadian regulations.
Safety Risk:
An incorrect window glass could reduce visibility and increase the risk of a crash.
Corrective Action:
Motor Coach Industries (MCI) will notify owners by mail and provide you with instructions for how to replace the lower glass panel. Alternatively, you may schedule an appointment to have the lower glass panel replaced at an authorized MCI service center.
View the official source notice →MCI J3500
- Published
- 2026-01-15
- Model years
- 2002–2019
Issue:
On certain buses, the wrong glass may have been installed on the lower front entry door panel. As a result, the glass may not meet certain requirements of Canadian regulations.
Safety Risk:
An incorrect window glass could reduce visibility and increase the risk of a crash.
Corrective Action:
Motor Coach Industries (MCI) will notify owners by mail and provide you with instructions for how to replace the lower glass panel. Alternatively, you may schedule an appointment to have the lower glass panel replaced at an authorized MCI service center.
View the official source notice →MCI J4500
- Published
- 2026-01-15
- Model years
- 2001–2021
Issue:
On certain buses, the wrong glass may have been installed on the lower front entry door panel. As a result, the glass may not meet certain requirements of Canadian regulations.
Safety Risk:
An incorrect window glass could reduce visibility and increase the risk of a crash.
Corrective Action:
Motor Coach Industries (MCI) will notify owners by mail and provide you with instructions for how to replace the lower glass panel. Alternatively, you may schedule an appointment to have the lower glass panel replaced at an authorized MCI service center.
View the official source notice →