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Visual SystemCA2020607

Subaru LEGACY

Subaru LEGACY

Published
2020-12-10
Model years
2020–2020

Issue: On certain vehicles, a software update could cause the Centre Information Display ("CID") to go blank. When this happens, the cockpit control module ("CCM") will continuously reboot every three (3) minutes. As a result, the rearview camera image will disappear during the reboot process. Safety Risk: A rearview camera that turns off could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Subaru will notify owners by mail and instruct you to take your vehicle to a dealer to update vehicle software. If the centre information display is not working properly, the cockpit control module will be replaced.

View the official source notice →

Subaru OUTBACK

Published
2020-12-10
Model years
2020–2020

Issue: On certain vehicles, a software update could cause the Centre Information Display ("CID") to go blank. When this happens, the cockpit control module ("CCM") will continuously reboot every three (3) minutes. As a result, the rearview camera image will disappear during the reboot process. Safety Risk: A rearview camera that turns off could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Subaru will notify owners by mail and instruct you to take your vehicle to a dealer to update vehicle software. If the centre information display is not working properly, the cockpit control module will be replaced.

View the official source notice →