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ElectricalCA2020046

Mercedes-Benz C CLASS

Mercedes-Benz C CLASS

Published
2020-02-07
Model years
2020–2020

Issue: On certain vehicles, the communications module for the emergency call system (eCall) may be damaged. As a result, the GPS coordinates of the vehicle may be incorrectly transmitted or missing when an emergency call is made. Safety Risk: If the vehicle’s GPS coordinates are unavailable, or provided incorrectly, there could be a delay or no response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the communications module.

View the official source notice →

Mercedes-Benz GLC CLASS

Published
2020-02-07
Model years
2020–2020

Issue: On certain vehicles, the communications module for the emergency call system (eCall) may be damaged. As a result, the GPS coordinates of the vehicle may be incorrectly transmitted or missing when an emergency call is made. Safety Risk: If the vehicle’s GPS coordinates are unavailable, or provided incorrectly, there could be a delay or no response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the communications module.

View the official source notice →