Mercedes-Benz METRIS

Published

2019-09-23

Model years

2019–2019

Issue: On certain vans, the front and/or rear seat head restraints may not be properly assembled. This could allow the head restraint housing to come loose and possibly detach. Safety Risk: A head restraint that is loose or detaches in a crash could increase the risk of injury to occupants. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct them to take their vehicle to a dealer to replace the head restraints.